Job Description
Entry-level banking support role handling general customer queries for a leading Bank’s US customer base. Ideal for graduates looking to start a career in banking BPO.
Entry-level banking support role handling general customer queries for a leading Bank’s US customer base. Ideal for graduates looking to start a career in banking BPO.
1. Handle inbound calls for banking customer queries
2. Assist with account information and basic banking services
3. Maintain accurate documentation and call records
4. Follow compliance and data security protocols
5. Achieve daily performance targets
1. Graduate degree mandatory
2. Freshers welcome
3. English communication proficiency
4. Willingness to learn banking domain
5. Comfortable with US shifts
1. Fresher training & onboarding
2. US shift allowance
3. PF & statutory benefits
4. Banking domain certification
5. Career progression opportunities