Job Description
Handle US healthcare customer support. Assist patients and policyholders with insurance queries, claims, and healthcare plan information.
Handle US healthcare customer support. Assist patients and policyholders with insurance queries, claims, and healthcare plan information.
1. Handle US healthcare customer inquiries
2. Assist with insurance eligibility, claims, and plan details
3. Guide patients through healthcare support processes
4. Maintain HIPAA compliance in all interactions
5. Achieve daily performance and quality targets
1. Graduate mandatory
2. Freshers eligible
3. Clear English communication
4. Interest in healthcare/insurance domain
5. Comfortable with US shifts
1. Fresher-friendly onboarding
2. Healthcare domain expertise
3. US shift allowance
5. Growth into senior healthcare roles