Job Description
Senior customer executive role handling US client support with AR calling background. Deliver high-quality customer interactions and contribute to team performance.
Manyata Tech Park, Bengaluru
Posted March 31, 2026
Senior customer executive role handling US client support with AR calling background. Deliver high-quality customer interactions and contribute to team performance.
1. Handle US customer calls and resolve queries
2. Manage AR-related follow-ups and account issues
3. Mentor junior team members
4. Maintain quality, AHT, and CSAT benchmarks
5. Coordinate with client teams on escalations
1. Graduate mandatory
2. Min. 1 year in AR calling
3. Strong communication and interpersonal skills
4. Leadership potential
5. US shift availability
1. Performance incentives
2. Cognizant brand credential
3. US shift allowance
4. Career progression to Team Lead
5. PF & statutory benefits
+91-99456 58638
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