Job Description
Handle banking and financial services support for US clients. Deliver high-quality service while adhering to US financial regulations.
Handle banking and financial services support for US clients. Deliver high-quality service while adhering to US financial regulations.
1. Handle US banking queries for
2. Assist with account services, transactions, and financial products
3. Follow US banking compliance and regulatory guidelines
4. Achieve quality and SLA benchmarks
5. Work with internal teams for escalations
1. Graduate degree mandatory
2. Min. 1 year in voice-based customer support
3. Knowledge of US banking preferred
4. Excellent English communication
5. Comfortable with US shifts
1. Premium CTC
2. Brand credential
3. US shift allowance
4. Structured training programs
5. Career growth