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Contact Centre Shared Services Representative

  • Hyderabad
  • Posted March 31, 2026

Job Description

Join shared services team in Hyderabad handling UK customer banking queries. Both freshers and experienced candidates are welcome to apply.

Responsibilities

1. Handle UK customers’ banking queries
2. Assist with account services, cards, and transactions
3. Follow FCA and company compliance standards
4. Escalate complex issues to appropriate teams
5. Maintain quality and SLA metrics

Requirements

1. Graduate or Undergraduate
2. Freshers or experienced in call centre
3. Good English communication
4. Willingness to work UK shifts
5. Banking/finance interest

Perks & Benefits

1. HSBC global brand credential
2. UK shift allowance
3. Performance incentives
4. Career growth in global banking

If You Need Any Help Contact With Us

+91-99456 58638