Job Description
Handle banking customer queries via chat for a reputed Bank. Provide seamless support for account, card, loan, and digital banking queries through chat platform.
Whitefield, Bengaluru
Posted March 31, 2026
Handle banking customer queries via chat for a reputed Bank. Provide seamless support for account, card, loan, and digital banking queries through chat platform.
1. Manage multiple customer chats simultaneously for banking queries
2. Resolve account, loan, card, and digital banking issues
3. Follow RBI compliance and data privacy guidelines
4. Escalate unresolved issues to relevant banking teams
5. Maintain high CSAT and chat quality scores
1. Graduate mandatory
2. Min. 1 year in customer support (voice preferred)
3. Fast typing speed (30+ WPM)
4. Strong written English communication
5. Day shift availability
1. 30% hike on last drawn salary
2. Day shift (work-life balance)
3. Banking domain expertise
4. Statutory benefits (PF/ESI)
5. Growth in banking/fintech domain
+91-99456 58638
© Copyright 2026 -Izee Manpower. All Right Reserved