Job Description
Entry-level role supporting the Bank’s UK customers. Handle basic account queries, card services, and general banking assistance under supervision.
Entry-level role supporting the Bank’s UK customers. Handle basic account queries, card services, and general banking assistance under supervision.
1. Handle inbound calls from UK banking customers
2. Assist with account information, card queries, and transaction issues
3. Follow UK banking compliance and data protection guidelines
4. Escalate unresolved issues to senior agents
5. Complete mandatory training modules
1. Graduate degree
2. Freshers welcome
3. Basic English communication skills
4. Eagerness to learn banking processes
5. Willing to work UK shifts
1. Fresher-friendly onboarding and training
2. UK shift allowance
3. PF & ESI
4. Structured career path in banking BPO
5. International exposure