Job Description
Handle healthcare support for US clients. Assist with member services, claims, and insurance queries while enjoying fixed weekends off.
Handle healthcare support for US clients. Assist with member services, claims, and insurance queries while enjoying fixed weekends off.
1. Handle US healthcare member queries
2. Process insurance claims and eligibility requests
3. Assist with provider and patient support
4. Maintain HIPAA compliance
5. Achieve quality scores and FCR targets
1. Graduate or Undergraduate
2. Min. 1 year ICC experience
3. Good English communication
4. Healthcare/insurance knowledge preferred
5. US shift (weekend off)
1. Fixed weekend off
2. US shift allowance
3. Healthcare domain expertise
4. Statutory benefits