Job Description
Entry-level healthcare customer support role. Handle US healthcare member and patient queries with fixed weekends off.
Entry-level healthcare customer support role. Handle US healthcare member and patient queries with fixed weekends off.
1. Handle inbound US healthcare customer calls
2. Assist with insurance plan and benefits queries
3. Process basic service requests and escalations
4. Follow HIPAA and compliance guidelines
5. Meet daily quality and productivity benchmarks
1. Graduate or Undergraduate
2. Freshers eligible
3. English communication proficiency
4. Willingness to learn healthcare processes
5. US shift with weekend off
1. Fresher-friendly training
2. Fixed weekend off
3. Healthcare career entry
4. Statutory benefits