Job Description
Provide support to customers in the US market. Handle booking, cancellation, payment, and property-related queries with empathy and efficiency.
Manyata Tech Park, Bengaluru
Posted March 31, 2026
Provide support to customers in the US market. Handle booking, cancellation, payment, and property-related queries with empathy and efficiency.
1. Handle host and guest queries for US market
2. Manage booking modifications, cancellations, and refunds
3. Mediate disputes between hosts and guests
4. Maintain quality scores and adherence to policies
5. Document all interactions in CRM
1. Graduate or Undergraduate
2. Min. 1 year ICC experience
3. Excellent spoken and written English
4. Empathy-driven communication
5. Flexible for US shifts
1. 30% hike on last drawn salary
2. Shift allowances
3. Performance incentives
4. PF & statutory benefits
5. International brand exposure
+91-99456 58638
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