Job Description
Drive customer retention and upsell products to existing subscribers. Engage with customers who intend to cancel and convert them through value-based selling techniques.
BTM Layout, Bengaluru
Posted March 31, 2026
Drive customer retention and upsell products to existing subscribers. Engage with customers who intend to cancel and convert them through value-based selling techniques.
1. Handle retention calls for Adobe US subscribers
2. Pitch product upgrades and prevent cancellations
3. Achieve monthly retention and revenue targets
4. Educate customers on Adobe product features
5. Maintain detailed call records and sales logs
1. Graduate mandatory
2. Min. 1 year in voice-based Retention & Sales
3. Persuasive communication and negotiation skills
4. Target-driven mindset
5. Comfortable with US shift hours
1. 30% hike on last drawn salary
2. High incentive on retention targets
3. US shift allowance
4. Growth into senior sales roles
5. Training on Adobe product suite
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